Tony Campbell

Relationship Manager, Poolwerx

Tony Campbell, Regional Operations Manager for Poolwerx West Australia, is an award-winning professional with over 16 years of experience in retail and commercial business development across various sectors, including consumer electronics, educational resources, books, and consumer durable goods and services. Tony is passionate about collaborating with franchise partners to enhance their businesses and achieve both financial and non-monetary goals.

Damian Gooden

ER Strategies / HR Central

I have the outgoing and personable nature that often belies those with a strong technical background. Using these attributes and skills I bring a different perspective to problems along with the ability to communicate with all stakeholders to resolve them.

► PEOPLE
Without clients, staff, suppliers and partners there is no business. The happier those stakeholders are, the happier the business is.
I work with clients and staff to identify problems, then work closely with the client, our staff, suppliers and partners to develop and deliver solutions.

► COMMUNICATION
I facilitate the communication of business requirements with IT professionals (and vice versa) to ensure the delivery of technical solutions that solve problems.
Leveraging my technical background as required and my ability to talk to almost anyone, I find ways to get results where others may not.
My focus on communication was integral in helping to grow Thirdscreen from a four person start-up to the thriving business it is today.

► EFFICIENCY
I am focussed on assessing and reviewing processes. I break them down to optimise and implement new solutions, often involving implementation of IT products – this creates efficiencies.
Efficiencies take the pain points out of people’s day to day work activities, This allows them to focus on the things that they most enjoy and are most important to achieving client, personal and company goals.

► PRODUCTS
I wholeheartedly embrace the use of technology to change the way things are done to make them more efficient and save people time.
The processes I have solidified have saved countless hours to businesses. This has been achieved by rolling out a mix of proven, new and bespoke products.

Jacqui Wallace

Dispute Resolution, SBDC

Jacqui Wallace is a Case Manager in the Business Investigation and Dispute Service at the Small Business Development Corporation.

The Dispute Resolution team impartially guides and supports parties in dispute to negotiate a workable resolution of their issues to reach a confidential agreement in a wide variety of disputes as a cost-effective opportunity to litigation.  Jacqui has been involved in dispute resolution since 2012 and is an accredited mediator and  conciliator.  She has also been instrumental in managing the Farm Debt Mediation Scheme in Western Australia since 2015.  

Jacqui has also been a judge in many small business awards and has a background as a small business operator.

Tim Harper-Russell

General Manager, TFM Digital

Tim is a senior media & advertising professional with over 20 years’ experience, bringing a blend of strong business acumen, high-level strategic thinking and passion for the craft. Over 4 key tenures, he has amassed diverse and extensive experience, including working on some of AU’s biggest franchise brands in the Travel, FMCG, Retail and QSR categories. Most recently tim has been the lead of Dominos

Nathan Hornby

Head of Franchising, Plumbing Bros

Nathan possesses 14 years of experience in the Franchising sector. With experience in QSR, Fitness, and the Trades sector, Nathan has a range of experience in recruitment; Understanding how to maintain or implement a consistent and compliant recruitment process, whilst considering the financial and cultural factors of a prospective partners application.

Pia Engstrom

Managing Director, HR Dept Australia

Pia is an accomplished Senior HR executive with over 28 years of experience in the areas of HR, IR, management and consulting in both Australia and the UK.   

Pia was the first franchisee and a shareholder when the HR Dept was launched in Australia from the UK in 2017.  Pia became a Director and a Board Member in March 2018 and in October 2020 Pia took over as the Franchisor.  

She holds a Bachelor of Business degree with a double major in Human Resources & Management from Edith Cowan University. Pia is a CAHRI member of AHRI and a committee member for WA for Women in Franchising (WIF). For the past 3 years Pia has been selected in the Top 30 Franchise Executives in Australia.

Tim Horbury

SA State Chapter President / Franchisee, FCA / The Alternative Board

As the owner of The Alternative Board Adelaide City, I help business owners realise their full potential in their business and personal lives. I have extensive experience in business, from franchising, retail, business building, fostering startups, growth planning and strategy and people management. My approach adds value and is the reason for my previous successes.

After relocating to Adelaide to be closer to family, I was consciously aware that I was becoming jaded in terms of working for others and that both my business and life goals were not being fulfilled. I am passionate about people, growing businesses, helping my members discover what’s possible and assisting them with realising their potential, both from a business and personal perspective.

In bringing the Alternative Board to Adelaide, I’m able to achieve my goals and help others do the same. I hope to be able help people in business to develop themselves, their employees, to unlock the potential of their business, through facilitation of the TAB model, its tools and success strategies.

I believe the concept of sharing ideas and challenges is the essential ingredient for success in business. Sharing with peers provides learning and growing benefits often unachievable in independent business.

As a certified coach with a personal connectivity style that allows my members to build trust in me, I can provide business owners confidence that I care for them on a level that is a foundation for challenging conversations, exploration of goals and benefits for personal satisfaction in life. What my members experience is a better way to analyse, consider and then act on challenges or opportunities they face.

Supported by the global TAB team, utilising world-class tools proven globally over the last three decades and the peer board process, joining TAB might be the most valuable investment you make for yourself and your business. Let us help you realise your potential, build a stronger understanding of your business, open your mind to innovation and show you areas of growth that you’ve never previously considered. Let us help you achieve your personal goals and life aspirations while your business flourishes.

Claire Wilson

Owner & CEO, The Alternative Board

As the master franchisor for The Alternative Board Australia, I empower business owners to achieve unprecedented success in both business and life. With a diverse background spanning 20 years in sectors like manufacturing, mining, and consulting, I excel in creative problem-solving, leadership, and operational excellence. Let's work together to turn your business dreams into reality.

Tiffany English

Chief Executive Officer, Access Offshoring

Tiffany English is the founder and driving force behind Access Offshoring, an offshore recruitment company, specialising in bridging the gap between local businesses and exceptional talent in the Philippines.

With an extensive background in business improvement and change management, her career has led her to develop a deep understanding of what it takes to create sustainable growth - which predominantly comes back to the right systems and of course, the right people.

Tiffany also has a profound philanthropic mission that drives her purpose, with an aim to dedicate a substantial part of her time to giving back and making a positive impact on society.