Chair, Director - NSW/ACT State President
Chair, Director - NSW/ACT State President
CouriersPlease CEO Richard Thame has an outstanding, more than 20-year track record in driving success for franchised and national companies, and decades of experience in executive leadership, franchise excellence and logistics. Over the last twenty years Richard has held leadership roles in a variety of franchise systems including McDonald’s, Thrifty Car Rental and Fastway Couriers.
In his role as Group Managing Director at Fastway Couriers, Richard had responsibility for franchise organisations in Australia, New Zealand, Ireland, and South Africa. This gave him the opportunity to meet with franchisors and franchisees in many diverse markets. Richard has played an active role in the franchise community, and currently serves as the NSW Convenor of the FCA Chief Executive Syndicate.
In 2017, he successfully completed the CFE program. Richard believes the FCA has a crucial role in contributing to public policy debates surrounding the structure, education, and reform of the franchising sector at this critical time.
Deputy Chair, Director
Deputy Chair, Director
Amber Manning is CEO of Just Cuts, the largest hairdressing franchise in the southern hemisphere. Her career began as the youngest financial services franchisee in Australia at just 20 years of age. Amber has led NSW Telstra Franchise and Dealer channels, advised the Harvey Norman Steering Committee, and developed global strategic capabilities through her involvement with KPMG and Price Waterhouse Coopers.
Today she leads the Australian, New Zealand and UK markets for Just Cuts, holds CFE accreditation, and is a member of the CFE syndicate group for the Franchise Council of Australia. Amber also owns seven Just Cuts salons with her partner.
Director
Director
Based in NSW, Daniel is a dynamic and driven business owner and leader who has been self-employed for over 20 years, both independently and as a franchisee.
Successfully transitioning to franchising with Boost Juice 15 years ago, Daniel became an award-winning franchisee partner, owning up to seven stores across three Retail Zoo brands at any one time. He has 10 years’ experience as a retail consultant working with several brands including IGA, Mitre 10, The Cheesecake Shop, BioGuard and Swimart.
Daniel’s consultancy and subsequent business coaching was delivered predominantly through Performance Group Workshops where he analysed all aspects of their business operations for improvement and profit. Daniel has won the highest awards within the Retail Zoo group and was awarded the FCA’s NSW/ACT Multi Unit Franchisee of the Year in 2010 and 2013.
He was named the FCA’s National Multi Unit Franchisee of the Year in 2016. Daniel has always believed in continuous improvement and lifelong learning. Daniel has spent many years representing franchisees within his network, and is passionate and committed to supporting small business and franchising.
Director
Director
Nic Brill is an experienced leader with a demonstrated history of working in the retail industry. He is the Chief Executive Officer at Poolwerx Corporation. Nic is skilled in franchising, operations, marketing management, food and beverage, coffee, customer marketing, consumer products, and customer relationship management (CRM).
Director - VIC/TAS State President
Director - VIC/TAS State President
As a positive, creative and energetic executive, Callum’s constant pursuit is improvement. Callum’s experience has been gained in executing operational strategies, ensuring seamless business processes and driving strategic growth within market leading brands such as 7-Eleven, Boost Juice, Sushi Sushi and Noodle Box.
Callum’s operational expertise has been applied across diverse franchise and company structures, encompassing a global footprint in over 20 countries alongside domestic operations within Australia.
Director - SA State President
Director - SA State President
Tim Horbury is the franchise owner of The Alternative Board – Adelaide City Territory, with experience within the franchise sector in state leadership roles. Tim has vast experience in retailing, working for recognised brands such as Specsavers and Beaumont Tiles.
In Adelaide, Tim gained senior experience in retail businesses such as Harris Scarfe and Trims and launched the Ray’s Outdoors brand in Adelaide. Tim also ran his own business in the hospitality sector. His career, spanning more than 25 years, has included leadership roles ranging from large corporate entities to small family businesses.
The franchising sector is where Tim discovered the value he brings to small business ownership, with skills honed over the years and a key focus on marketing and people. Within the FCA, Tim has been a valued member of the FCA’s Franchisee Advisory Committee and its South Australian State Chapter Committee.
Director - WA State President
Director - WA State President
Clayton has been in the franchising industry since 1995, when he ran a chain of 60 Australian retail outlets across Canada. After moving back to Australia in 2012, he became involved with Mail Boxes Etc. (MBE) Australia with the acquisition of the Perth CBD Centre in St George’s Terrace and becoming a franchisee. After rapid success, he became a partner in MBE Australia and subsequently moved into the role of CEO, overseeing more than 40 locations across Australia in 2014.
Over the course of his working career, Clayton has owned and run a successful HR/recruitment agency, which he also took to Canada in 2007. Recently completing his CFE (Certified Franchise Executive) accreditation, this now brings a world of opportunities for not only himself, but all franchise groups he works with.
A proud father and husband, Clayton enjoys travelling, camping, fishing and recreational flying. Clayton brings enormous business and franchise experience with a focus on people, process and product while always following his mantra of the five Ps: Proper Planning Permits Peak Performance.