EXECUTIVE TEAM
Tanya Robertson
Tanya is the CEO Franchise Development at BDC Partners and is a proven senior executive with over 25 years’ experience in both the corporate and franchising sectors. Tanya has worked with some of Australia’s best-known franchise and retail brands across a broad range of industries including pharmacy, convenience, QSR, bulky goods, fashion retail and beauty.
Tanya has worked for relatively small franchisors to help grow critical mass to ensure ongoing success, and for large established franchisors working to remain innovative and responsive to their franchisees and customers.
Tanya has been an active elected member of the Franchise Council of Australia Victorian Chapter for over ten years, serving as Vice-President for six years and now as President. In addition to being a past judge of the FCA Awards, Tanya has recently received her Certified Franchise Executive accreditation, the only internationally recognised accreditation program for franchise executives.
Narelle Little
Narelle brings over 25+ years of experience collaborating with franchisors and franchisees within small business. With a passion for small business and the franchise model, Narelle’s committed to ensuring business success via strong financial leadership.
An experienced Chartered Accountant & Chartered Management Accountant with over two decades in finance leadership, Narelle is accomplished in both mid-tier public practice and senior commercial roles.
Driven by financial excellence, operational efficiency, corporate culture and productivity and corporate risk and governance, Narelle’s focus is establishing and enhancing robust financial frameworks for high-growth domestic and international companies, optimising cash flow and enhancing profitability.
Narelle’s passions lay in analysing financial data, extracting actionable insights for leadership, and pinpointing performance gaps and growth opportunities. In addition, key areas of speciality include transformative finance initiatives, leveraging technology to streamline data management and optimising cost structures.
LJ Loch
With 35 years of experience in business and government, LJ Loch is one of Asia Pacific's most experienced and trusted reputation protection and amplification specialists. LJ has a strong ESG framework and a proven track record of delivering results in highly sensitive and complex environments.
As the Executive Chair and Founder of Alpha Consult Global, LJ leads a team of reputation ninjas who are experts in media, government, and influencer relations. Whether it is litigation, crisis, or stakeholder engagement, LJ helps the FCA to provide context, nuance, and experience that shape and protect our clients' most valuable asset: their reputation.
LJ is also proudly Head of Comms and Media for the Australian Federation of Travel Agents, representing Australia's Travel Professionals.
MANAGEMENT TEAM
Helen Alfa
Helen Alfa is a highly motivated business leader with a successful track record in small business development and franchise operations. Helen started her career in health, fitness, and wellness over 35 years ago in the weight loss and fitness industries, as a sales manager and group fitness instructor, and successfully owned a gym franchise for six years which she sold to a large fitness chain. More recently, Helen was National Franchise Manager at Fernwood Women’s Health Clubs, and was responsible for franchise development and growth. A previous member of the FCA’s Victoria/Tasmania Chapter, Helen now works at the FCA as State Manager for Victoria/South Australia/Tasmania and as National Membership Manager.
Lisa Saville
Lisa's previous experience covers managing logistics and teams, Not for Profit organisations as well as working with executives leaders and volunteer teams for over 25+ years. As a high functioning, manager and capable leader, Lisa enjoys the opportunity to work in management and growth with a highly recognised and regarded companies.