To help protect you and your small business, FCA is partnering with Cyber Wardens, a free online learning program designed to simplify cyber security for your small business. Cyber Wardens is eligible for one CFE point as part of your ongoing CFE requirements.
Funded by the Australian government, the program is self-paced and quick to complete. It takes less than 2 minutes to enrol and start your journey towards protecting your small business from scams and cyber threats.
By taking the course, you will learn to:
E-Learning Modules
CFE - 60 (10 Per Module)
We offer six modules, three for people leaders and three for staff. They are specifically designed to minimise business disruptions and offer a more time convenient and cost-effective way for a business to train its people.
People Leader Modules
CFE - 30 (10 Per Module)
These modules have been tailored to business owners, executive teams, middle management and aspiring leaders. They provide the skills and knowledge to help leaders understand, recognise, and manage mental illness within the workplace. People leaders initially undertake the same 3 modules as staff with an additional 3 modules.
Staff Modules
CFE - 30 (10 Per Module)
The E-Learning modules for staff give a foundational understanding of mental health. They focus on a myriad of topics and cover general mental health awareness, common mental health conditions, self – stigma, stigma from others and self – care strategies.
Online learning centre
Our online courses will teach you skills and strategies to help you at work. The courses are free and interactive. They take around 20 - 40 minutes to complete. You can access them from your computer and most tablets and mobiles.
We have courses for employees, courses for employers and managers, and courses for intermediaries.
FCA members have access to FOUR core family business education courses at FBA member prices:
· Planning Succession for Family Business
· Governance and Directorship for Family Business
· Strategic Business Planning for Family Business
· Financial Essentials
Planning Succession for Family Business Course
CFE - 140
Succession in a family business is a complex and strategic process that has a significant impact on its future. Early planning is critical to ensuring a smooth and successful succession. This course dives into key aspects of succession planning, including exit strategies, leadership rules, and the nurturing of successors. Gain the insights needed to mitigate challenges, resolve potential disputes, and promote harmony during this pivotal phase in your family business. Succession planning is a process that affects not just the current leadership and their chosen successor, but also the broader family and business dynamics, often giving rise to family tensions and conflicts. This course provides hands-on tools to help you address the complexities of succession planning and develop a transition strategy that ensures the long-term success and stability of your family business. Through case studies and facilitated discussions, you will gain actionable insights that will set you on the path to a successful transition.
Governance and Directorship for Family Business Course
CFE - 140
This is the only governance and directorship course specifically designed for family businesses. You will learn how to navigate the unique challenges directors face, balancing the interests of family, business, and shareholders. The course covers how to establish and maintain appropriate governance structures, understand your director duties, and implement strategies to meet your family business’ specific needs. Governance and directorship in a family business is complex. Family business directors must juggle the dynamics between family members, business demands, and shareholder expectations, all while ensuring the business thrives. A well-structured governance system can facilitate open communication, reduce internal conflicts, and promote long-term sustainability for your family business. This course is designed to equip family business owners, directors, and key stakeholders with the tools and knowledge they need to professionalise the governance of their family business and ensure its future success. You will gain a thorough understanding of business and family governance principles, how to establish an effective board structure, and the legal obligations of directors in your family business.
Strategic Business Planning for Family Businesses Course
CFE - 140
Developing a strategic plan that aligns with your family’s vision, values, and legacy is crucial for driving growth and navigating change. This course provides the tools, knowledge, and resources your family business needs to create a tailored, actionable strategic plan. Delivered through 8 hours of on-demand, self-paced content, the course is designed to be completed at your own pace, with expert guidance and ongoing support throughout. This course will provide your family business with the knowledge, tools and resources to define its goals and develop a clear roadmap for achieving them. Gain clarity on your business’ current position, identify your competitive advantage, and develop a strategic plan that will instil clarity, direction and a systematic decision-making approach. Each module is complemented by practical exercises to help you apply the learnings to your business, ensuring that you leave the course with an actionable plan and the knowledge to drive meaningful change in your family business.
Managing Multi-unit Franchisees
150 CFE
This workshop explores the advantages and challenges to both franchisors and franchisees of multi-unit franchising.
Managing Franchisee Underperformance
100 CFE
This workshop will identify key types of underperformance, and how to overcome them.
Resolving Franchise Disputes
100 CFE
This workshop will identify key common causes of disputes, and how to overcome them.
Improving Franchise Advisory Councils
100 CFE
This workshop provides a unique opportunity for mature systems to learn how to reinvigorate their Franchise Advisory Council’s, and will provide developing systems key pointers on how to establish an effective FAC that helps maintain and enhance the franchise relationship
Organise a Franchise Conference
100 CFE
This workshop covers critical factors to consider when planning your next franchise conference, and will provide greatest benefit to those participants who will be holding a conference in the next 12 months.
Managing Franchise Resales
100 CFE
This workshop explores how to manage franchise resales to achieve better outcomes for franchisors and franchisees alike.
Introduction to Franchising
200 CFE
The basics every potential & start-up franchisor & franchisee should know.
Essential training for new franchisor staff who have no prior franchising experience.
Effective Franchise Recruitment Workshop
200 CFE
What every franchisor should know about recruiting franchisees.
Four-part interactive online workshop.
Culture of Franchising Workshop
80 CFE
Our Culture of Franchising Workshop is a practical, interactive professional development program designed to equip people in franchisor Support Office roles with the important skills they need to create happy franchisees. The Culture of Franchising workshop will give your team an understanding of what franchisees need, and how to deliver this in an effective, empathetic manner. Even your most seasoned franchisor staff will come away with new insights and skills.
Getting Franchisee Buy-In to Change
80 CFE
Franchisors increasingly need to roll out new initiatives so their networks can remain successful and competitive. Yet franchisees will often resist, especially if they are being asked to think differently or invest significant time or money. This workshop will equip you with the tools and skills to engage and communicate with franchisees in a way that gains their full commitment and support, so you can achieve your vision for success.
Foundation Field Manager Bootcamp
320 CFE
Field managers have a challenging role working at the front line of the business, balancing the needs of franchisees with the requirements of the franchisor. The Foundation Field Manager Bootcamp will give them a boost of confidence, clarity, and inspiration to reignite their passion for their role as well as equipping them with a powerful set of tools and strategies for improving franchisee engagement, profitability and brand alignment.
Advanced Field Manager Bootcamp
(Foundation Field Manager Bootcamp is a prerequisite)
320 CFE
The Advanced Field Manager Bootcamp is a practical experiential professional development program that equips field managers with high-level knowledge, skills, and strategies to build credibility, trust and commitment with experienced franchisees.
Franchise Success Path Program
330 CFE
Delivered by Brian Keen and his specialist franchise business team in three simple and easy to understand steps so you can cover all the business aspects (beyond the legal agreement) which are essential if you are to successfully franchise a business.
Franchise Simply Kickstart Franchise Training Workshop
240 CFE
This Workshop is the first step in the Franchise Simply Franchise Success Path Program and, for those thinking of franchising, it gives a comprehensive overview of a franchisor’s responsibilities and the key franchise business elements which must be changed to successfully franchise a business.
Franchising Success Formula Masterclass Program
CFE - 1470 Points or 245 Points Per Part
Part One is free for new FCA members if taken within six months of joining
Enrol at any time, start immediately, work on your own priorities at your own pace
The number one critical success factor in franchising is the franchisor’s ability to attract, develop and replicate successful franchisees. The key to achieving this is a formula derived from the evidence gathered and practical recommendations arising from a journey of empirical research that compared the strongest most successful franchise systems in the world with ordinary, lower performing franchise systems.
This program will equip you to apply the Franchising Success Formula whilst working on your own unique priorities, at your own pace with the support of practical tools, eLearning resources and a combination of one-on one and group coaching sessions.
Enrol in the full program or tackle each part separately.
Interactive Virtual Workshops
CFE – 90 Points Per Workshop
4 x 40 minute biweekly sessions with preparation activities before each session to incorporate action and accountability.
Join our series of Interactive Virtual Workshops designed to equip franchisors and franchisees with the essential skills and strategies needed to thrive in today’s competitive market. Whether you're selecting high-calibre franchisees, mastering franchise strategy, or exploring innovative growth opportunities, these workshops provide practical tools and expert insights to help you succeed. From startup to scaleup, and from due diligence to proactive selling, each session is tailored to address the critical aspects of franchising, ensuring you have the knowledge and confidence to drive your business forward.
National Franchise Convention - 400 Credits
State Conference - 200 Credits
Lunch and Learns – 25 Credits
FCA Awads - 100 Credits
FCA Webinar – 25 Credits
Legal Symposium – 200 Credits
Insight Series and WIF – 50 Credits
Mentoring - 25 Credits
FCA CEO Roundtable - 30 Credits
Lunch and Learn - First Wednesday Every Month
Mentoring - Last Tuesday Every Month
If you are interested in joining one of these, please email [email protected] and specify which you are interested in.