How to Network with Confidence
30 Credits

We know for many of you Networking is scary. You fear being judged, you struggle with small talk &  shy away, and are reluctant to attend.
And yet you know that you need to meet people that this is the only way you will grow your career or business.

FACTS:
85% of positions are filled through networking.
95% of professionals consider face-to-face communication vital for long-term business.
For 85 percent of small businesses, the main method of attracting new prospects is with word-of-mouth referrals. This should come as no surprise since 92 percent of consumers say they trust the recommendations of friends and family over other forms of advertising.

What is this course about?
The course videos are jam-packed full of quality content to help you learn to earn.  The useful information within is ready to use and will help boost your business outcomes.  These videos address common pain points in business networking –

• Finding the right events.
• Finding the time and building the courage to attend.
• Knowing how to conduct meaningful business conversations.
• How to quickly identify referral opportunities.
• How to engage others in your business so they want to seek referrals for you.

This course is 45 minutes of online self-paced learning, with questions and exercises along the way.

Managing UP
15 Credits

Do you feel unappreciated, frustrated or demotivated in your work? Do you find yourself constantly annoyed with your manager?

No matter who you are at some stage in your career you will come across a manager that you need to "manage". Communication is a two-way street and you can proactively manage your situation to your advantage.

Managing up has a number of benefits; you feel in control, it boosts your confidence, improves your chances of being noticed and often has the desired outcome of reframing your relationship with your boss.

In this short course (20 minutes), we will cover the 7 Best Practices for Managing Up and you will develop a plan of action to tackle your situation.

Building Your Road Map to Networking Up
15 Credits

Frustrated with your colleagues being promoted and not you?

There is no magic wand many of them will be getting ahead because they are better connected.

• 70% of people found a job through connections in a company.
• 85% of positions are filled through networking.

Are you missing out on an opportunity to progress?
In this lesson, we will cover:-

• the importance of networking
• the common objections
• a framework to determine how well connected you are within your organisations
• a process to enable connection to senior leaders
• explore the benefit of doing a skill gap analysis
• process of using this to build your network & advocates
• tools to help you raise your profile.

This course takes about 30 minutes to complete online and has two exercises to complete

1. Skills gap assessment

2. Organisation chart with connections

It is a 20 minute online course of self-paced learning

Kickstarting your LinkedIn Presence
10 Credits

During the three modules of this course, we will cover:The LinkedIn Journey

• Understanding LinkedIn
• Optimising your LinkedIn profile
• Branding LinkedIn
• Networking on LinkedIn
• The value of daily rituals
• The role LinkedIn can play in further improving your presence as a thought leader in your industry 

Course Outcomes

This course will help you to unlock LinkedIn for your business and kick-start your opportunity to get found on this powerful networking platform.

This online course takes 20 minutes online and is self paced 

Mentor Masterclass Certification program
79 Credits

Unlock Your Potential as a Mentor with Our Mentoring Masterclass

Are you passionate about guiding others towards success and driving growth within your organization? Aspiring mentors like you play a crucial role in shaping the future, both for yourselves and your teams. However, traditional development methods can often be costly and time-consuming. That's where our Mentoring Masterclass comes in – offering a cost-effective and efficient way to equip you with the skills and tools needed to excel as a mentor.

Why Mentoring Matters: Mentoring programs are among the most effective ways for organizations to foster loyalty, engagement, and skill enhancement among employees. By investing in a workplace mentoring program, you can reduce turnover rates, increase productivity, and broaden the skill sets of your team members. The positive impact on your organization's culture and bottom line is undeniable.

The Key to Success: The success of any mentoring program lies in the competence of its mentors. Being a mentor requires more than just leadership skills – it demands a deep understanding of best practices and effective mentoring techniques. Our Mentoring Masterclass is designed to ensure that you are equipped with the knowledge, skills, and tools needed to excel in your role.

What You'll Learn:
- Understanding the Essence of Mentoring
- Key Skills, including Active Listening
- Problem-Solving Techniques
- Process and Skill Gap Analysis
- Harnessing the Power of Networking
- Effective Management Strategies, including Managing Up
- Navigating Challenges and Sustaining Progress

Flexible Learning: Worried about fitting the course into your busy schedule? Our flexible program is designed to accommodate your work commitments. With approximately 2 1/2 hours of total commitment, including quizzes and case studies, you can enhance your skills at your own pace.

Ongoing Support: We're committed to your ongoing support and learning. Each lesson is meticulously assessed to ensure mastery of the content, and you'll have access to our trainers 24/7 through our online discussion forum.

Certification: Upon successful completion of our Mentoring Masterclass, you'll receive CPD certification, further solidifying your expertise as a mentor and adding value to your professional portfolio.

Ready to Get Started?
Are you ready to unlock your full potential as a mentor and drive growth for yourself and your team? Enroll in our Mentoring Masterclass today and take the next step in your mentoring journey!

Unsure? Mentoring is often recognized for the benefits it brings to mentees, but mentors also gain immensely from the experience. Here's how mentoring can positively impact mentors:

Personal Growth: Mentoring offers mentors an opportunity for deep personal growth and self-reflection. Through sharing their knowledge and experiences, mentors gain new insights and perspectives, enriching their own understanding and development.

Leadership Development: Guiding a mentee allows mentors to enhance their leadership skills such as communication, coaching, and relationship-building. These skills are not only valuable within the mentor-mentee dynamic but also applicable in various aspects of the mentor's professional and personal life.

Sense of Fulfillment: Helping a mentee achieve their goals can bring a profound sense of fulfillment and purpose to mentors. Witnessing the progress of their mentee instills a sense of satisfaction and pride, fostering increased motivation and engagement in their own endeavors.

Networking Opportunities: Mentoring relationships often open doors to new connections and opportunities. By nurturing a relationship with a mentee, mentors may encounter fresh perspectives and avenues that enrich their professional network and personal growth.

Legacy-Building: Mentoring offers mentors the chance to leave a lasting impact on their field. By imparting knowledge and guidance to a mentee, mentors contribute to the mentee's career growth and the broader professional landscape, leaving behind a meaningful legacy.

Relevant Statistics:

• According to the American Society for Training and Development, 75% of executives attribute their current positions to mentoring relationships.
• LinkedIn reports that 89% of professionals believe mentoring is crucial for career development.
• A study by Robert Half found that 78% of managers who served as mentors experienced positive impacts on their own careers.
• The Conference Board reveals that 84% of companies observe positive career progression impacts on mentors due to mentoring programs.
• Harvard Business Review states that 71% of mentors gain new skills and knowledge through their mentoring relationships.
• Deloitte's survey indicates that 94% of mentors report positive impacts on their professional development through mentoring experiences.

This is a 2 1/2-hour online self-paced program that comes with global certification. Participants must have 10 years of experience to be certified.

There are assessments all the way through, exercises and a couple of case studies to be completed.

COST $399

How To make The Most of the Mentoring Relationship
64 Credits
 
The course take 40 minutes and includes 2 exams and a couple of exercises to complete 
Cost $149 

Mentoring today is one of the most impactful ways to develop yourself.  It is a combination of Coaching + Experience + Connections that can fast-track you on your road to success.

Here are some of the facts:
25% of employees who enrolled in a mentoring program had a salary grade change, compared to only 5% of workers who did not participate (Source)
Mentees are promoted 5 times more often than those without mentors (Source)
Not all Mentees make the most of this opportunity relying heavily on their Mentors to drive outcomes for them.

This online course has been designed to equip you with the knowledge, framework & tools to ensure you maximise the mentoring opportunity.

The course outline is:
What is Mentoring  
What to look for in an ideal mentor
The process & coming prepared
Key Skills & Active Listening
The Power of Networking  and how a Mentor can help
Remember no one is more passionate about your success than you. This short course will set you up with a framework so you can make the most of your mentoring relationship to fast track you toward your dream career or role.

Planning Succession for Family Business Course
CFE - 140

Every family business needs to start planning for their future leadership. Whatever your planning horizon is to transitioning your business, now is the time to start having the conversation. Succession is one of the greatest challenges associated with running a family business. 

March 2025, online

August 2025, online

April 2025, in-person in Auckland, New Zealand

August 2025, in-person Western Australia

Governance and Directorship for Family Business Course
CFE - 140

This course will enable you to understand Family, Business and Shareholder governance, your duties as a director, and how to implement appropriate structures to meet your family’s needs.

March 2025, online course

July 2025, In-Person in Melbourne

July 2025, In-Person in Western Australia

Strategic Business Planning for Family Businesses Course
CFE - 140

Family businesses need new capabilities and experienced support to drive the success of their business and adapt to rapidly evolving market demands consistent with their families' objectives. If you’re tired of ‘ground-hog’ years where little to no change occurs, join our self-guided program to implement a strategic plan to accelerate your growth and profit objectives.

Group On demand, available anytime

Financial Essentials
CFE - 140

Having the ability to understand financial statements is no longer enough. Business leaders must have a firm understanding of how to use financial information to drive decisions and strategy, and to understand the health and capabilities of your business. 

March 2025, online

August 2025, online

Managing Multi-unit Franchisees
150 CFE

This workshop explores the advantages and challenges to both franchisors and franchisees of multi-unit franchising.

Managing Franchisee Underperformance
100 CFE

This workshop will identify key types of underperformance, and how to overcome them.

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Resolving Franchise Disputes
100 CFE

This workshop will identify key common causes of disputes, and how to overcome them.

Improving Franchise Advisory Councils
100 CFE

This workshop provides a unique opportunity for mature systems to learn how to reinvigorate their Franchise Advisory Council’s, and will provide developing systems key pointers on how to establish an effective FAC that helps maintain and enhance the franchise relationship

Organise a Franchise Conference
100 CFE

This workshop covers critical factors to consider when planning your next franchise conference, and will provide greatest benefit to those participants who will be holding a conference in the next 12 months.

Managing Franchise Resales
​​​​​​​100 CFE

This workshop explores how to manage franchise resales to achieve better outcomes for franchisors and franchisees alike.

Introduction to Franchising
200 CFE

The basics every potential & start-up franchisor & franchisee should know.
Essential training for new franchisor staff who have no prior franchising experience.

Effective Franchise Recruitment Workshop
200 CFE

What every franchisor should know about recruiting franchisees.
Four-part interactive online workshop.

Franchise Growth Program

Our 12-session program helps you streamline operations, attract the right franchisees, and scale sustainably. We work directly with you to uncover growth opportunities, improve support, and implement practical strategies. Sessions are paced monthly or fortnightly for focused, results-driven progress.

Location: Virtual

CFE Points: 875 for all sessions

Schedule: 12 tailored sessions - 3 HOURS per session
Held monthly or fortnightly to support your franchise growth goals

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Franchise Sales Program

This 12-session program helps you master franchise recruitment and drive stronger sales outcomes. We work directly with your brand to improve lead engagement, refine your process, and increase conversions. Sessions are delivered monthly or fortnightly with a focus on confident, consistent sales.

Location: Virtual

CFE Points: 875 for all sessions

Schedule: 12 tailored sessions - 3 HOURS per session

Delivered monthly or fortnightly to support your sales goals

Franchise Reconnect Program

This 6-session program helps you re-engage past leads and convert missed opportunities into active franchise partnerships. We work directly with your brand to build personalised strategies, reignite interest, and unlock untapped growth potential. Sessions are paced to support practical implementation and consistent follow-up.

Location: Virtual

CFE Points: 265 for all sessions

Schedule: 6 tailored sessions - 2 HOURS per session

Delivered fortnightly or monthly based on your lead re-engagement goals

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Fix Your Funnel Workshop

Uncover what's holding back your recruitment process and learn how to boost engagement at every stage of your funnel. This workshop gives you clear strategies to improve flow, reduce drop-offs, and convert more leads.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available 

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Expand With Ease Workshop

Learn how to grow your franchise network while keeping your operations steady and your support team focused. This workshop shows you how to scale with structure and avoid the common pitfalls of rapid expansion.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available 

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Find the Right Fit Workshop

Discover how to attract franchisees who genuinely align with your brand and long-term goals. This workshop helps you sharpen your candidate criteria and build a stronger, more values-aligned network.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Refresh & Reconnect Workshop

This workshop helps you re-engage old leads with smarter messaging and targeted outreach. Learn how to reignite interest, build new momentum, and turn past contacts into future franchisees.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Messaging That Works Workshop

Refine how you communicate across every touchpoint—from emails to ads—to improve engagement and response rates. This workshop helps you clarify your messaging and align it with your goals.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available 

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Showcase Your Brand Workshop

Learn how to position your franchise brand with clarity and impact. This workshop shows you how to define your unique value and stand out to the right candidates.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Franchise Potential Program

Our 6-session Franchise Potential Program is the starting point for business owners exploring franchising. We assess your business’s readiness and uncover its potential to scale through a franchise model. If your business is suited, you’ll move on to the Franchise Conversion and Franchise Launch programs. Each stage is tailored to your goals, helping you assess, build, and launch a scalable franchise with confidence.

Location: Virtual - 3 HOURS per session

CFE Points: 440

Schedule: 6 tailored sessions

Progresses through 3 stages based on business readiness

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Franchise Convert Program

Our Franchise Conversion Program supports business owners ready to build their franchise model and take the next step in their growth journey. You’ll design a scalable structure, streamline operations, and prepare to attract the right franchisees. With tailored guidance, you’ll be equipped to create a strong and sustainable franchise system.

Location: Virtual

CFE Points: 440

Schedule: 6 Tailored sessions 3 HOURS 

Available after completing the Franchise Potential Program

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Franchise Launch Program

Our Franchise Launch Program helps new franchisors prepare for a successful launch and attract the right franchisees. You’ll refine your operations, strengthen your brand, and build strategies to support growth from day one. With a strong foundation in place, you’ll be ready to launch with confidence.

Location: Virtual

CFE Points: 440

Schedule: 6 tailored sessions 3 HOURS

Available after completing the Franchise Conversion Program

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Assess Your Business Model Workshop

Evaluate how your business operates and uncover what could be successfully replicated across future franchise locations. This workshop helps you define your core structure and identify what’s worth scaling.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Business Demand Assessment Workshop

Assess customer demand, competitor activity, and potential growth regions. This workshop helps you understand your market landscape and determine whether there’s enough interest to support a franchise model.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available 

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Franchising Fundamentals Workshop

Get a clear introduction to the core concepts of franchising. This workshop breaks down key structures, responsibilities, and processes needed to build and run a successful franchise.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Financial Performance Review Workshop

Review your current financials to evaluate franchise viability. This workshop focuses on income streams, profitability, and scalability to help you understand if your numbers support expansion.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available 

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Process Systemisation Check Workshop

Document and assess your daily tasks to ensure your business is easy to teach, follow, and replicate. This workshop helps you create clear processes to support future franchisees.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Owner Dependency Evaluation Workshop

Explore how reliant your business is on you and identify where delegation is needed. This workshop helps you reduce owner bottlenecks and build a business others can run.

Location: Virtual

CFE Points: 90

Schedule: 2 HOURS workshop | Dates: Various available

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Franchise Foundations Program

Our online tailored program, is designed for individuals exploring franchise ownership. Delivered in three structured stages—Foundations, Readiness, and Commitment—the program guides you from understanding the franchise model to confidently making your final decision. Across the journey, you’ll learn how franchising works, assess your personal and financial readiness, compare opportunities, and prepare for the application and interview process. With practical tools and clear guidance, you’ll be equipped to choose the right franchise and take the next step with confidence.

Location: Online SELF PACED - 2 HOUR PER SESSION

CFE Points: 875

Schedule: 18 structured sessions (3 stages of 6 sessions)
One complete pathway from exploration to decision

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Inside Franchise Life Workshop

Gain a real look into the day-to-day responsibilities of franchise ownership. This workshop helps you understand what life is really like as a franchisee—before you commit.

Location: Virtual

CFE Points: 90

Schedule: 1 HOUR workshop | Dates: Various available

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Avoid Costly Mistakes Workshop

Learn the most common pitfalls first-time buyers make—and how to avoid them. This workshop helps you approach the buying process with clarity, confidence, and fewer surprises.

Location: Virtual

CFE Points: 90

Schedule: 1 HOUR workshop | Dates: Various available

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Unpack Franchise Offers Workshop

Understand what’s actually included in a franchise offer. This workshop teaches you how to interpret fine print, compare inclusions, and spot red flags.

Location: Virtual

CFE Points: 90

Schedule: 2 HOUR workshop | Dates: Various available

BOOK NOW

Inside Franchise Life Workshop

Gain a real look into the day-to-day responsibilities of franchise ownership. This workshop helps you understand what life is really like as a franchisee—before you commit.

Location: Virtual

CFE Points: 90

Schedule: 1 HOUR workshop | Dates: Various available

BOOK NOW

Avoid Costly Mistakes Workshop

Learn the most common pitfalls first-time buyers make—and how to avoid them. This workshop helps you approach the buying process with clarity, confidence, and fewer surprises.

Location: Virtual

CFE Points: 90

Schedule: 1 HOUR workshop | Dates: Various available

BOOK NOW

Unpack Franchise Offers Workshop

Understand what’s actually included in a franchise offer. This workshop teaches you how to interpret fine print, compare inclusions, and spot red flags.

Location: Virtual

CFE Points: 90

Schedule: 2 HOUR workshop | Dates: Various available

BOOK NOW