Gong cha implements Redcat’s IT platform in Australia in just 8 days
As one of the world’s fastest-growing bubble-tea brands, Gong cha found its existing point-of-sale (POS) system couldn't keep pace with their continuous growth. With limited functionality hampering both operational efficiency and member engagement, Gong cha embarked on a thorough review process. Redcat's Hospitality IT platform emerged as the clear winner, offering the scalability and functionality needed to fuel their ongoing growth.
When Gong cha Australia converted their point of sale to run on the Redcat platform, they were impressed not only with the functionality it gave them, but also by the fast implementation time – with Redcat converting all POS terminals and self-service kiosks in just 8 days.
Gong cha Australia has ambitions to continue their growth, but their point-of-sale system was holding them back, limiting their efficiency and not providing the customer experience they really wanted to deliver. They decided a change was in order, and selected Redcat’s Hospitality IT platform.