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CALLUM MACKAY - VIC/TAS STATE PRESIDENT

As a positive, creative and energetic executive, Callum’s constant pursuit is improvement. Callum’s experience has been gained in executing operational strategies, ensuring seamless business processes and driving strategic growth within market leading brands such as 7-Eleven, Boost Juice, Sushi Sushi and Noodle Box.

Callum’s operational expertise has been applied across diverse franchise and company structures, encompassing a global footprint in over 20 countries alongside domestic operations within Australia.

 


VIC/TAS STATE CHAPTER COMMITTEE MEMBERS

Alicia Hill Alicia Hill

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Alicia heads Sladen Legal’s Dispute Resolution and Litigation team. She is an Accredited Specialist in Commercial Litigation with the Law Institute, a Nationally Accredited Mediator and a graded Arbitrator working to use the correct dispute resolution process to resolve commercial disputes for clients.

Alicia provides advice and details of the options available to clients in respect of their disputes and then works collaboratively with them to achieve a resolution of the matter in a cost effective and efficient manner. She has appeared in the Federal Court and State Courts and Tribunals in Victoria, New South Wales, Queensland.

Alicia also regularly presents at seminars and conferences including for Television Education Network, Legalwise, CPA Australia, Franchise Council of Australia, Leo Cussen and has had articles featured in The Mediator and Arbitrator amongst others.

 

Bruce McFarlane Bruce McFarlane

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I am CEO of Zorakle Profiles Australia and BDM for Zorakle Profiles USA. Zorakle Profiles provides assessment tools in the franchise sector using meta-analysis integrating seven statistically validated sciences to determine franchisor/franchisee compatibility and predicts performance.

I am also CEO at BDC Partners where we help franchisors and retailers to grow through partnering them with our 5 professional services businesses run by experienced former franchisors.

Further, I am the Founder & Principal of BDC Law with a legal practice specialising in Mergers & Acquisitions and Franchising.

 

Kate Hopley Kate Hopley

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As a professional operations manual writer, I help businesses to get organized and expand by developing operations manuals, systems and support. My operations manuals are tailored to the specific needs of each business, and they can include everything from standard operating procedures to franchisee onboarding programs. By developing these manuals, I provide businesses with the tools they need to streamline their operations and improve their efficiency. In addition, my operations manuals can help businesses to expand by providing them with clear instructions for new franchisees and processes. As a result, businesses that work with me can enjoy improved operations and growth.

 

 

Kellie Shiel Kellie Shiel

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Experienced executive with a demonstrated history of thriving in the retail & service industries. Skilled in Negotiation, Strategy, Business Planning, Operations Management, Coaching, Change Management, Transformational leadership, Franchising and Retail.

 

Kevin Bugeja Kevin Bugeja

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In my career and business I have gained experience in Sales and Sales Managment, Banking and Finance, Franchise Development, have been a Franchisee and a Franchisor and have gained many years of varied experience advising and assisting brands as a Franchise Consultant.
 

 

Kevin Lacey Kevin Lacey

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Currently as the National Franchise Development Manager at San Churro, I lead the expansion and growth of a leading Australian dessert chain with over 60 locations across the country. I have an MBA and multiple qualifications in finance, mortgage brokering, IT, and food safety. In 2019 and then again in 2024, I was recognised as one of the Top 30 Franchise Executives in Australia for my contributions to the franchising sector. Also in 2024 I was a finalist in the Retail Innovators Awards under the Inspiring Leaders Category.

I have over 25 years of experience in franchising and business in various industries and markets, including FMCG, retail, transport, and B2B. I have worked with renowned brands such as Domino's Pizza, Fastway Couriers, and United Franchise Group USA/AUS, Plus Fitness, Gelatissimo to name a few. I have extensive experience with international and domestic operations, international business sales and system development, cost control strategies, P&L analysis, and business turnaround.

I am a strong strategic thinker and team builder with a "Can Do" attitude, and I am passionate about helping franchisees and franchisors alike achieve their goals and grow their businesses.

 

Lisa Thomas Lisa Thomas

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My passion towards helping others to be more successful is why I was originally drawn to BNI, and the philosophy of ‘Givers Gain’. Since becoming a member, and with my later role as
director, I am committed to the BNI system of word of mouth referrals and see this as a day to day extension of my work life.

Other than helping others succeed, I like to keep fit and I have recently been training for the Oxfam 100km walk. I have two labradoodles Barney and Memphis who also keep me active. And in my spare time I like to read and write short stories.

 

Matt Fitton Matt Fitton

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COO and Co-Founder at Nurse Next Door (Australia).
Entrepreneur, Inclusion advocate, Innovation and Business development.

Bringing more than 30 years of business start-up and entrepreneurial skills, Matt Fitton is excited to be driving the growth of the bold and disruptive Nurse Next Door model of in-home healthcare to Australia.

Founded in Vancouver, Canada, in 2001, with its unique Happier Ageing® approach to home care, Nurse Next Door is the fastest growing home healthcare franchise business in North America and recently recognised as one of Canada's top corporate cultures.

Since opening our doors in 2019, Nurse Next Door (Australia) has rapidly grown from one location in Melbourne to 37 locations in VIC, ACT, NSW and QLD in 2022, with over 700 employees contributing to our core purpose of Making Lives Better for Australians every day.

 

Richard Cholewick Richard Cholewick

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Richard Cholewick is the Manager  for Partnerships at Benjamin and Benjamin Insurance Group.

He is an experienced professional who values the strength of relationships. His role is to have effective  conversations with business owners. Understanding their company, identifing any risks and/or exposure based on the unique characteristics of their business and provide a solution to mitigate these risks, without paying more than necessary is his daily focus.